Unbelievable! I called this locksmith company this morning since my daughter-in-law called me in a panic. She had locked herself out of the house without the car key and house key, trying to get her 9 month old and 6 year old to school and daycare and work herself. I called this locksmith and the lady I talked to was very nice (the first time) and said she would take care of it. I asked how much and she said $15 service fee and $39.95 to unlock the door. I also told her that I would pay for it over the phone with my credit card since they are a bit financially strapped.
The guy called and said 25-35 minutes...he then called her back and said another 20 minutes. And it is pouring down rain... When he gets there he refused to use my credit card since it wasn't there or he would take cash. He then says it is going to be $180!! I called the lady back and she got pretty nasty with me and said "no, I said it was starting at $39.95" I said you did not and she started arguing with me... She never did say the word "starting". I said okay and said good to know for the future. The guy put a type of bladder in the door jam and used a tool similar to a ruler and popped it open in seconds. Never inserted anything into a lock and took less than 1 minute. Ridiculous!! I will never ever suggest or use this company! Total BS!!
Unbelievable! I called this locksmith company this morning since my daughter-in-law called me in a panic. She had locked herself out of the house without the car key and house key, trying to get her 9 month old and 6 year old to school and daycare and work herself. I called this locksmith and the lady I talked to was very nice (the first time) and said she would take care of it. I asked how much and she said $15 service fee and $39.95 to unlock the door. I also told her that I would pay for it over the phone with my credit card since they are a bit financially strapped. The guy called and said 25-35 minutes...he then called her back and said another 20 minutes. And it is pouring down rain... When he gets there he refused to use my credit card since it wasn't there or he would take cash. He then says it is going to be $180!! I called the lady back and she got pretty nasty with me and said "no, I said it was starting at $39.95" I said you did not and she started arguing with me... She never did say the word "starting". I said okay and said good to know for the future. The guy put a type of bladder in the door jam and used a tool similar to a ruler and popped it open in seconds. Never inserted anything into a lock and took less than 1 minute. Ridiculous!! I will never ever suggest or use this company! Total BS!!