I opened a new account with them a couple of months ago. They are horrible! They have so far, put a rent check into the wrong account ( my landlord banks with them) they gave me the wrong information and went around in circles, making me wait 30 minutes to deposit my rent again!! Then they I had a paycheck to deposit, and they gave me a receipt with total balance, then sent me a letter a week later telling me they put it there for 84 dollars less then what it was written out for, saying it wasn't written out wrong! Which may I add, all the checks to all the employees written out same way, including me, have never had a problem with any other bank! Then when I took it up with them, they admitted to a mistake and told me sorry and refused to fix it! Three times in three months! Very bad costumer service, horrible! I am a very easy going person, I treat you right, you treat me right, people make mistakes, we are human. But to make huge mistakes, not one, not twice but 3 times, and then not fix the last one, and expect us to! Come on!! Do not bank with them or put your trust in this bank, you'll only be disappointed! I have never had a worse bank... And I agree with comments on here, they are SLOW!
All USA
I opened a new account with them a couple of months ago. They are horrible! They have so far, put a rent check into the wrong account ( my landlord banks with them) they gave me the wrong information and went around in circles, making me wait 30 minutes to deposit my rent again!! Then they I had a paycheck to deposit, and they gave me a receipt with total balance, then sent me a letter a week later telling me they put it there for 84 dollars less then what it was written out for, saying it wasn't written out wrong! Which may I add, all the checks to all the employees written out same way, including me, have never had a problem with any other bank! Then when I took it up with them, they admitted to a mistake and told me sorry and refused to fix it! Three times in three months! Very bad costumer service, horrible! I am a very easy going person, I treat you right, you treat me right, people make mistakes, we are human. But to make huge mistakes, not one, not twice but 3 times, and then not fix the last one, and expect us to! Come on!! Do not bank with them or put your trust in this bank, you'll only be disappointed! I have never had a worse bank... And I agree with comments on here, they are SLOW!