I've been going to this place for years and it has been going downhill for a while now. I still went because there are a few things I still liked. But tonight I had one of the worst dining experiences ever! I went in with my family and when one of us ordered enchiladas with only cheese, it was still brought to us with meat, we asked for them to change it and after a very pregnant and snooty "waitress" argued to even take the food back. Then enchiladas were brought to us with only cheese but it still wasn't good at all.
When we were finished I was trying to pay and I was told we were going to be charged for the first plate of enchiladas, that was fine I had no problem with paying for it (even though it wasn't eaten) but it was a different woman trying to tell us how she "cant lose the enchiladas" then asks if I want to take them. If I didn't want them the first time why are you trying to make me take them??
Then this irate "waitress" comes flying out of the back practically yelling at us that we ordered the food wrong. What the cause of this was I still have no idea, I never said I wanted anything for free or that I wasn't going to pay. I was just trying to pay my bill and was attacked by two girls who have no idea how the food industry works. I will never return to this place. Horrid service, mediocre food, all accompanied with outlandish pricing.
P.S. You should talk quieter in the back about your customers so they can't hear you!
All USA
I've been going to this place for years and it has been going downhill for a while now. I still went because there are a few things I still liked. But tonight I had one of the worst dining experiences ever! I went in with my family and when one of us ordered enchiladas with only cheese, it was still brought to us with meat, we asked for them to change it and after a very pregnant and snooty "waitress" argued to even take the food back. Then enchiladas were brought to us with only cheese but it still wasn't good at all. When we were finished I was trying to pay and I was told we were going to be charged for the first plate of enchiladas, that was fine I had no problem with paying for it (even though it wasn't eaten) but it was a different woman trying to tell us how she "cant lose the enchiladas" then asks if I want to take them. If I didn't want them the first time why are you trying to make me take them?? Then this irate "waitress" comes flying out of the back practically yelling at us that we ordered the food wrong. What the cause of this was I still have no idea, I never said I wanted anything for free or that I wasn't going to pay. I was just trying to pay my bill and was attacked by two girls who have no idea how the food industry works. I will never return to this place. Horrid service, mediocre food, all accompanied with outlandish pricing. P.S. You should talk quieter in the back about your customers so they can't hear you!