Prime Fitness

Have everything I need to get it done! Helpful front desk

The billing department is a joke. Every month for the past 3 months I have had problems with them randomly charging additional fees and changing the date in which they withdrawal the monthly payment. $4.00 here or $3.00 there would show up missing from my bank account in addition to the monthly dues. Just because you have access to my debit card does not mean you have the right to take out funds whenever you feel like it. On top of that, no one ever calls you back. I left messages for Melissa for a month straight to get this figured out. Finally, by chance... she answered the phone. I decided to cancel my membership. I was told I would not be charged the yearly fee of $25.00 plus tax, that comes out in July, but you can guess what happened... they deducted the fee anyway. Never give this gym your debit card number.