The Storage place itself is nice and seems secure, the staff are nice. However, I pre-paid for 3 months of storage, and only used a partial month. I received a refund receipt saying I would receive $356 for the 2 months I did not use. I received only half of that amount, @ $188. I called asking why my refund was half the amount on my receipt and was told that since I only used a partial month, my refund is only eligible after a full month's rental. I will not be back at this place again and they have earned my bad publicity to all my friends.
The Storage place itself is nice and seems secure, the staff are nice. However, I pre-paid for 3 months of storage, and only used a partial month. I received a refund receipt saying I would receive $356 for the 2 months I did not use. I received only half of that amount, @ $188. I called asking why my refund was half the amount on my receipt and was told that since I only used a partial month, my refund is only eligible after a full month's rental. I will not be back at this place again and they have earned my bad publicity to all my friends.