I went and took a ring that my oldest sister gave to me on her death bead, we thought she had intestinal cancer, and the thing had two diamonds missing and I wanted all the tips reinforced. I got my ring back and I couldn't believe what I saw. They messed up pitched two of my tips together than put the one of the diamonds on the side. Did not tell me about that. They charged me $200. I took it back to them and they told me don't worry we will fix it and make it look brand new...well that was a joke. I got it back the second time and I cryed, the side of the ring that he was to work was just rewound beyond repair and one of the diamonds fell out the same day I got it back. And at that point I just got my money back. They looked at my ring like a cheap peace of crap. And the irony of it all is the ring came from them. I will never take anything back to them ever. I wouldn't have even have them one star if they just let me comment without rating.
All USA
I went and took a ring that my oldest sister gave to me on her death bead, we thought she had intestinal cancer, and the thing had two diamonds missing and I wanted all the tips reinforced. I got my ring back and I couldn't believe what I saw. They messed up pitched two of my tips together than put the one of the diamonds on the side. Did not tell me about that. They charged me $200. I took it back to them and they told me don't worry we will fix it and make it look brand new...well that was a joke. I got it back the second time and I cryed, the side of the ring that he was to work was just rewound beyond repair and one of the diamonds fell out the same day I got it back. And at that point I just got my money back. They looked at my ring like a cheap peace of crap. And the irony of it all is the ring came from them. I will never take anything back to them ever. I wouldn't have even have them one star if they just let me comment without rating.