Today was a terrible day as my face is all broken out and I used the last of my cyst fixer cream. I lost my job last year and no luck is my middle name so I had no choice but a state insurance plan that no one will take. My last resort this morning was to call Dermatology and Allergy and a man name Chuck answered. He was very nice but could not answer my question if I could schedule an appt with my plan? He transferred me to the Office Mgr as he joked she had all the answers and he was right- SHE WAS AWESOME! She was warm and had a calming voice as she could tell I was having a bad day. I guess apple health is not popular but I was not made to feel bad I had this plan. In fact she took the time to explain my options, looked up my plan as I lost my card and had no idea what my numbers were and gave um to me? She put me on hold, called and found a provider who took my plan and came back to me in a jigger of a second with all the info!! I barely had time to light up my cigarette when she cheerfully gave me a name and number of a place I could go to and told me to have a nice day.
So...when I am back on my feet and have a plan they can see I will be calling Chuck and Deanna again as it made my day to find someone who really cared for my situation.
Today was a terrible day as my face is all broken out and I used the last of my cyst fixer cream. I lost my job last year and no luck is my middle name so I had no choice but a state insurance plan that no one will take. My last resort this morning was to call Dermatology and Allergy and a man name Chuck answered. He was very nice but could not answer my question if I could schedule an appt with my plan? He transferred me to the Office Mgr as he joked she had all the answers and he was right- SHE WAS AWESOME! She was warm and had a calming voice as she could tell I was having a bad day. I guess apple health is not popular but I was not made to feel bad I had this plan. In fact she took the time to explain my options, looked up my plan as I lost my card and had no idea what my numbers were and gave um to me? She put me on hold, called and found a provider who took my plan and came back to me in a jigger of a second with all the info!! I barely had time to light up my cigarette when she cheerfully gave me a name and number of a place I could go to and told me to have a nice day. So...when I am back on my feet and have a plan they can see I will be calling Chuck and Deanna again as it made my day to find someone who really cared for my situation.