Marc Kemp was not only knowledgeable, engaged and proactive, but knew when to prod me to move in a diplomatic way.
I decided to do FSBO (For Sale By Owner) and save myself $20,000. I couldn’t be happier with my decision. With the online sites available such as Zillow, it makes the process very easy. I almost listed with Randy and Linda Knapp, but luckily came to my senses before signing any listing agreement with them. Their zero response via email and giving nothing but terrible referrals to me was enough to make me think twice. Now I write this review because something else happened to me by the so called “professional” Randy Knapp. He heard my property sold and so he called me and left me a voice message saying it was because of HIM that my property sold to this contractor. I immediately talked to the contractor who bought my house and he said no, he saw it listed For Sale By Owner on Zillow, and it had nothing to do with Randy Knapp. So, Randy was so wrong and so out of line. He wanted to get credit for the sale of my home when he had absolutely nothing to do with it! Mind boggling. He clearly sounded resentful in his voice message and even after the buyer of my house called Knapp to clarify and tell him how he found my house for sale by owner on zillow, Randy never bothered to call me back and apologize for his crappy voice message. Just goes to show you the TRUE colors of these people.
Professional, personal, friendly and totally committed to working with and for the customer. Innovative and willing to try new marketing methods. Provided good advice and excellent follow up.