America's Credit Union (Madigan)

I've been trying to speak with a HUMAN at this DuPont branch ALL DAY...... I just have one simple question before I travel from Port Orchard, WA all the way to them; but all I keep getting are people out of the office! or machines telling me to press numbers for things that have nothing to do with my question! I even tried to just push O; but that doesn't work either? This is Aug 28th at 1:14 PM not a HOLIDAY!!!!! You people certainly do not know how to run a business and I would NEVER suggest anyone even try to do business with you idiots!